Strata & Community Management

Our award winning and expert team of Strata Community Association WA members are highly skilled, with a proven track record of delivering outstanding service and results to both Owners and Developers.

With nearly 3,000 WA strata lots in our management portfolio, our team specialises in medium to large Residential, Commercial and Community Title complexes within WA and can structure the management to the requirements of each scheme. We work collaboratively with Owners and Developers alike to provide leadership and vision to effectively deliver comprehensive services across the portfolio.

Our award winning and expert team of Strata Community Association WA members are highly skilled, with a proven track record of delivering outstanding service and results to both Owners and Developers.

Developer Services

At Cygnet West, we understand that the success of a strata development begins well before the first lot is sold. Our experienced strata and community management team works closely with developers to provide strategic guidance and operational support from the earliest planning stages through to scheme registration and beyond.

With a proven track record across residential, commercial, mixed-use, and community title developments, we offer tailored services that ensure your project is compliant, well-structured, and positioned for long-term success.

 

Early Engagement, Long-Term Value

Engaging our team early in the development process allows us to provide valuable input on scheme design, governance, and operational planning. This proactive approach helps avoid costly revisions, ensures compliance with WA strata legislation, and enhances the appeal of your development to prospective buyers.

Our collaborative approach ensures a seamless transition from construction to occupation, with a focus on building vibrant, well-managed communities that reflect the quality and vision of your project.

Technology-Driven Strata Management

Since 1997, Cygnet West has continually invested in purpose-built real estate management systems to enhance the efficiency and responsiveness of our Strata Managers. Today, our fully cloud-based technology suite ensures seamless communication, transparency, and service delivery for owners, councils, and residents.

 

Our Core Platforms:

myBuildings
A central hub for owners and strata councils, myBuildings offers a proven Work Request System and a secure Document Library for storing and accessing essential records. It enhances service delivery and streamlines communication between all stakeholders.

StrataVote
Aligned with WA’s Strata Reforms, StrataVote enables owners to participate in meetings online, securely, and with ease. This platform has significantly improved meeting participation rates and owner satisfaction.

PropertyIQ
As a leading cloud-based strata management platform, PropertyIQ combines powerful functionality with intuitive design. It allows owners to securely access their property data anytime, from anywhere.

Bing Technology
Bing streamlines document preparation and delivery with on-demand processing, secure mail tracking, and rapid distribution. It ensures all communications are traceable and efficiently managed.

Award Recognition

Cygnet West proudly achieved five major honours at the 2025 CHU SCA (WA) Strata Community Excellence Awards, following finalist recognition across nine categories.
The team’s achievements included wins for Ellen Toczylowski (Essay Award), Philippa Critchley (Support Team Member), Jessica Wilkes (Strata Community Manager of the Year), and for Cygnet West the  Environmental, Social & Community Impact Award, along with a runner‑up result for Shannon Hodgkinson (Support Team Member).
These awards reflect the outstanding capability, leadership and community focus within Cygnet West’s strata division, with each recipient set to represent Western Australia at the upcoming national SCA Australasia Awards.

These accolades reflect our team’s dedication to excellence, innovation, and client service in the strata and community management sector.

Read more about our award-winning team

Experts

Ali Qamar

Partner, Head of Strata and Community Management | Strata and Community Management
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Shannon Hodgkinson

Administration Manager – Strata | Strata and Communities Management

Jessica Wilkes

Strata Manager | Strata and Communities Management

Ellen Toczylowski

Strata Manager | Strata and Communities Management
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Jill Clothier

Strata and Community Manager | Strata and Community Management
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